Terms and Conditions - The Sign Shoppe

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Terms of Use

LEGAL CLAIM

NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEBSITE. The Sign Shoppe RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.

DISCLAIMER OF WARRANTIES

THIS SITE, INCLUDING ALL CONTENT, FUNCTIONS, AND INFORMATION MADE AVAILABLE ON OR ACCESSED THROUGH THE SITE, IS PROVIDED ON AN “AS IS” “AS AVAILABLE” BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. GOTPRINT DOES NOT WARRANT THAT THE SITE OR THE FUNCTIONS, FEATURES OR CONTENT CONTAINED THEREIN WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS.

ORDER APPROVAL

Customer is fully responsible for final proof and layout approval prior to the printing process.

The Sign Shoppe is NOT LIABLE for errors in a final product caused by any of the following reasons:

Misspellings, Graphics, Bleeds, Grammar, Damaged Fonts, Punctuation, Wrong Cuts, Incorrect or Missing Folds, Finished Product Size.

By submitting the above document to The Sign Shoppe “I agree to the following terms”:

I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed, and that I assume all responsibility for typographical errors.

ORDER PICK-UP

All orders are available for pick up between the hours 9:30 -12 PM Monday – Friday

Deliveries will begin at 12 PM and the office shoppe will be closed during that time.

The Sign Shoppe will make several attempts to contact Customer when signs are ready for pickup. Customer has up to 15 days to pick up the package(s) from The Sign Shoppe ’s facilities during pickup hours (Monday-Friday, 9am-5:30pm 5865 Commerce Lane). If Customer does not pick up the sign(s) within this time period, the sign(s) will be discarded, and The Sign Shoppe will not be held liable for the discarded item(s).

GREEN BOX pickup :

Leaving the sign in the green box is an alternative to shipping it. Although it reduces the shipping time but not printing time. The Sign Shoppe will be notified when your order is already in the Green box for pick up.

**You can pick it up at the time and day that you want once notified

Please be advised that courier pickups are not permitted, and customers must pick up their own orders.

COPYRIGHT

All material and software Copyright (c) 2017 Jalandro sign DBA The Sign Shoppe. All rights are reserved worldwide. It is strictly prohibited to redistribute, copy or republish any of the material and software contained on the The Sign Shoppe website and/or its subsidiaries or the copyrighted property of parties from whom The Sign Shoppe has licensed such property.

You may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via the Sign Shoppe Service. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owner’s exclusive rights prohibit the reproduction of any original work. The Sign Shoppe policy also states that you cannot use explicit language or pornography on printed materials and merchandise.

CUSTOMER CONTENT

You understand that all information, data, text, photographs, graphics, messages or other materials (“Content”) are the sole responsibility of the person from which such Content originated. This means that you, and not The Sign Shoppe, are entirely responsible for all Content that you use from The Sign Shoppe Gallery or send, upload, post or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content.

You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of The Sign Shoppe or any third party. The Sign Shoppe does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will The Sign Shoppe be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable.

Products and services are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation.

You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.

You acknowledge that The Sign Shoppe does not pre-screen Content, but that The Sign Shoppe and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that The Sign Shoppe may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of The Sign Shoppe, its users and the public.

If you are a The Sign Shoppe Broker, and we do not have a record of Resellers Permit in our files you won’t be qualified for Sales Tax Exemption, please be notified that Sales Tax will apply to all of your orders.

ACCESS TO CONTENT

We advise that you have a copy of all files and content uploaded to The Sign Shoppe , as we will not be able to send back any of your files/content at any given time.

After printing, your Content and the Proofs The Sign Shoppe sent you may be removed/deleted at any time without notice. Proofs will remain available for a maximum of 3 months. Content and Proofs created by The Sign Shoppe ‘s Design Services will remain available in perpetuity, barring catastrophic data loss.

The Sign Shoppe maintains no guarantee that Content uploaded into our system or provided by us as a background or clip art asset will be available in the future.

MIGRATION DISCLAIMER

If you have any orders, marketing orders (proposals or packages), mailing orders, design orders, or any type of order that has not yet been delivered to you, we advise that you wait until they are complete (in other words shipped/delivered to you) before migrating over.

In addition, if you have saved designs in your account and migrate over, you will only be able to view these saved designs. If they are a part of an order, you will be able to reorder them, but if they have not yet been ordered, you can view them on the new website, but you will not be able to order them or edit them.

For this reason, we advise that you wait until all orders are complete prior to migration. Once the orders have been completed, you will be able to reorder them from the website. Please note that this does

Please also remember that once you migrate over, you will not be able to go back; you will not have access to the old website any longer.

DESIGNING FILES

The Sign Shoppe does not provide any design files.

CUSTOMER SUBMITTED ARTWORK OR GRAPHICS

All artwork or designs and images must be provided in CMYK format, The Sign Shoppe is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes or converting from CMYK to RGB.

All artwork, designs and images must be provided in a minimum of 350 DPI and CMYK color mode (unless otherwise stated). The Sign Shoppe is not responsible for images printed as fuzzy, distorted or pixelated due to customer provided artwork.

Additional fees may apply for files larger than 30MB.

ADDITIONAL FEES FOR PROCESSING 2ND PROOF

The first proof for each order is free (included in the printing price). Replacing any files after the second proof has been sent will result in additional charges for each file replacement, as files would have to be reprocessed.

COLOR PROOFING, MATCHING & PRINTING

The Sign Shoppe is not liable for color matching or ink density on screen proofs approved by Customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density.

The Sign Shoppe will try its best to match the gradient density of each color, but The Sign Shoppe is not liable for the final appearance of a color.

Important: Gang-run printing is the process by which multiple (and different) customer jobs are combined on a large print sheet and are run at the same time. This process allows us to spread the expensive initial setup cost of running a full-color offset print run among customers.

The application of High Gloss UV Coating may affect or change the appearance of printed colors. The Sign Shoppe is not liable for the final color appearance of High Gloss UV-coated product’s.

Greeting Cards: High-quality, full-color digital printing for quantities of 25 and 50. We cannot guarantee the facility in which your order will be printed. In the case of a mechanical issue in one of our facilities, we may print your order in another facility to ensure you receive your order in a timely manner.

ORDER CANCELLATION

PVC (plastic ) RIDER signs: if you need to change the color, the quantity or the size of the RIDERS from your submitted order. Cancel your order and make a new one

The Sign Shoppe will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order.

If a job is canceled, any labor hours (proofs, graphic design work, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. The minimum is $15 (15%-30% of the total transaction).

Orders on hold due to file or payment issues will be canceled by The Sign Shoppe if no response is received from the customer within two weeks. Charged orders that have been canceled due to no response will be subject to a cancellation fee, as stated above.

There is a NO REFUND policy for Logo and Graphic Design Service orders that have been placed.

All work and services rendered to Customer remains The Sign Shoppe’s property until Customer has paid for it and discharged all other debts owing to The Sign Shoppe. If Customer misuses service(s) in any way, The Sign Shoppe reserves the right to contact the parties responsible for the misuse, and demand the cost for the service(s).

RETURNS AND REFUNDS

Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.

Customer must notify The Sign Shoppe within 6 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement, Customer must return 100% of the received product within 14 days (on their own expense) from the time when the ordered product delivery was taken.

All charges related to expedited printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. All orders that are being returned must be shipped by Customer’s own expense.

COUPONS

Coupons cannot be applied to orders containing Custom Quotes, Direct Marketing, or Mailing Services.

ORDER SHIPPING & DELIVERY

The Sign Shoppe will always act to make sure that any production difficulties do not delay delivery schedules. In no case The Sign Shoppe be liable for any consequential or damages resulting from any delay in shipment or delivery.

All The Sign Shoppe customers agree not to hold The Sign Shoppe liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond The Sign Shoppe’s direct control. The Sign Shoppe shipment and delivery dates are calculated based upon estimates provided by our suppliers.

The Sign Shoppe will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.

Orders that will be picked up: Please allow up to one additional business day after the turnaround to prepare packages for pickup.

Shipping suggestions are estimated and cannot be guaranteed.

Please note: Due to size limitations, we will not ship to PO Boxes.

SHIPPING ERRORS & LOST PACKAGES

Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done within 30 days from package shipment The Sign Shoppe is not responsible for 3rd party shipping errors, omissions or damaged shipments.

CUSTOMER SUPPLIED INCORRECT ADDRESS

When a package is not delivered due to an error made by the customer in submitting the proper shipping address, The Sign Shoppe will reship the package with corrected address and charge an additional shipping fee for the shipment.

CREDIT CARD CHARGES

Orders of $1200 or greater may require an authorization form and a copy of credit card and driver license (a valid photo ID).

CHECKS

Please be advised that we do not accept checks. If you have any questions, please email us at signshoppe@aol.com

Important: Your order will not be processed until payment is received

We reserve the right to refuse service without disclosing a reason.

All prices are subject to change without notice, no adjustments will be made.

Privacy Policy

Your privacy is critical to us. Likewise, we have built up this Policy with the end goal you should see how we gather, utilize, impart and reveal and make utilization of individual data. The following blueprints our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will gather and utilization of individual data singularly with the target of satisfying those reasons indicated by us and for other good purposes, unless we get the assent of the individual concerned or as required by law.
We will just hold individual data the length of essential for the satisfaction of those reasons.
We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.
Personal information ought to be important to the reasons for which it is to be utilized, and, to the degree essential for those reasons, ought to be exact, finished, and updated.
We will protect individual data by security shields against misfortune or burglary, and also unapproved access, divulgence, duplicating, use or alteration.
We will promptly provide customers with access to our policies and procedures for the administration of individual data.

We are focused on leading our business as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.